Delivery and Returns
We are very proud of our delivery service and the great feedback we receive about this from our customers.
Standard UK Delivery
Our Standard Delivery Charge starts at only £1.99 and follows Royal Mail's Weight Postage System - we don't charge you for fresh air x
Orders placed before 12.00 GMT will be despatched the same day and will be with you within 2-4 days. This may be longer in the highlands, Islands and Northern Ireland.
Please do contact us if you have not received your delivery within 7 working days.
Bank Holidays: Please allow an extra working day for standard deliveries. Please note bank holidays will not be available as delivery days for next day delivery.
Next Day UK Delivery
The Next Day Charge is only an extra £3 on top of basic charges, again inline with Royal Mail charges.
PLEASE ADD this product to your cart/bag before checking out.
Orders placed before 12.00 GMT will be despatched the same day and be with you within 24 hours. Please ensure there is someone available to sign for your delivery as this is required with this service.
Also, If you pay using PayPal, please ensure your delivery address is up to date x
Standard Worldwide Delivery
Europe: Standard Delivery starts at just £3.79 and follows the Royal Mail weight dependant charging method.
We expect your delivery to take 6-10 days, the length of depends on if you are island based and your country's own national delivery service - if you have not received your delievery within 12 working days please do contact us as shipments are traceable.
There is the option of 48hour shipping at a cost of £11.99 with Parcelforce.
Rest of the World: Standard Cost starts at just £4.75 following The Royal Mail International Shipping charges and is dependant on weight.
We expect the delivery to be with you withing 7-14 days, again the high figure of 14 days really only applies to locations far away from the UK or those that take longer to reach off the beaten track.
If you have not received your delivery within 16 days please contact us as this delivery is traceable and must be signed for.
Please note that any additional duty or customs charges applicable in the destination country are payable by the recipient. US customers should note that orders above $200 are subject to additional customs charges. Orders can be placed separately - please note that a delivery charge will be applied to each order.
Please return your item together with your details or the printed sheet below within 14 days from delivery and in the same condition tagged and bagged to this address:
14 TEMPLESTOWE HILL
We recommend using a traceable service and this will be at your cost.
We keep our prices low by not including provision for return postage in our unit prices.
The cost of returning items to us is paid by the customer, not ourselves.